CUSTOMER SUPPORT

CODID-19 - DURING THE CONFINEMENT PERIOD

The health of our team and everyone is at the top of our mind, so we have put every precaution in place across our supply chain to ensure safe deliveries.

Delivery Service Updates :

  • Free Standard Delivery
  • Free return is accepted within 30 days after receiving
  • As an exception, samples are not including in your order
  • Delivery times may be longer
  • Express delivery services have been removed as a sanitary precaution
  • Deliveries can be made within the following countries :

Metropolitan France, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom, Afghanistan, Bahrain, South Korea, United Arab Emirates, India, Japan, Kuwait, Malaysia, Philippines, Qatar, Hong Kong, Singapore, Taiwan, Holy See (Vatican City State), Liechtenstein, Aruba, Bahamas, Barbados, Grenada, Trinidad and Tobago, Argentina, Brazil, Chile, Colombia, Venezuela, Canada, Mexico, Norway, Switzerland, Thailand, United States

 For every further question, we invite you to contact our customer service at serviceclient@vilhelmparfumerie.com