Shipping policy

Last update: July, 16th 2025.

Please note that all of our orders are shipped from our warehouse located in Normandy, France.

Order preparation time:

• Orders shipped within the European Union: 1-3 business days.
• Orders shipped outside the European Union: 2-4 business days.

Taxes/VAT:

• Orders shipped within the European Union: VAT is included in your order.
• Orders shipped outside the European Union: VAT is NOT included in your order and you may be subjected to local tax, custom and duties upon receipt of your package.

Please note all import charges are the responsibility of the recipient.

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FRANCE

• Shipping is free for all orders.
• Delivery via Chronopost: 1-3 business days.

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UNITED KINGDOM

For orders with a shipping address in the UK:

• Orders less than GBP 135 (EUR 160):  the VAT is included in the amount you pay on our website as detailed in your invoice and during the checkout.
• Orders over GBP 135: Duties are included in the price so you do not need to pay anything additional to the Customs Office.

Please contact our customer service at info@vilhelmparfumerie.com if you have any questions.

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EUROPE  ZONE 1

Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, Germany, Great Britain, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland

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ASIA & MIDDLE EAST

 

 

 

Bahreïn, Hong Kong, Koweit, Philippines, Singapore, Taïwan, Thailand, Saudi Arabia, Qatar, United Arab Emirates, Australia.

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OTHER COUNTRIES

 Cyprus, Israel, Iceland, Lebanon.